Cameras substituted for pet meals and footwear in Amazon deliveries

Lately Amazon has developed a slight fraud drawback with some patrons, to place issues mildly, and it generally consists of cameras.

Not too long ago in January of this yr, the BBC reported on a case that should have been significantly galling to its sufferer. A person who ordered a moderately costly iPhone was as a substitute despatched a bag of pet food by the vendor.

The BBC’s report prompted a complete avalanche of feedback from readers who talked about having suffered comparable misfortunes.

Amongst these had been instances of Amazon clients ordering dear cameras solely to obtain cat meals as a substitute, and others who ordered computer systems and laptops discovering surgical gloves of their deliveries.

Within the case of the cat meals digital camera fraud, the reader defined that he’d ordered a Sony a6400 digital camera with an accompanying Tamron lens for the not-so-cheap value of £1,420 (roughly $1,715).

Upon receiving the package deal by way of courier, he discovered nothing greater than a package deal of Felix-brand cat meals.

To make issues worse, Amazon refused to refund the acquisition at first as a result of the client had accepted the package deal from the supply driver and had given over the accompanying safety code.

In accordance with the reader, he did these items as a result of the package deal regarded okay and appeared to have the right weight. He was solely refunded the worth of the digital camera (it was out of inventory) and despatched an actual Tamron lens after being insistent together with his fraud declare.

Fairly frankly, it’s onerous to see these instances as something however fraud on the a part of these Amazon sellers.

Being despatched the unsuitable digital camera or lens mannequin from an Amazon vendor that handles many photograph gear orders each day could be tedious however comprehensible. However being despatched cans of cat meals instead of a full digital camera and lens combo? One thing about that smells very fishy.

One other even worse case concerned a purchaser who ordered a Panasonic digital camera and lens combo for £1,999 (about $2,414 USD).

On this occasion, the package deal was despatched to an Amazon Hub Counter, to which the client personally traveled to open the field. He made certain to do that in entrance of Amazon’s personal surveillance cameras in order that there might be little question about fraudulent claims on his half if one thing turned out unsuitable.

Because it turned out, one thing was certainly very unsuitable: Upon prying the package deal open, he discovered… a pair of footwear. 

Extremely, regardless of video proof from one in all its personal safety cameras clearly exhibiting that this purchaser had been scammed, Amazon adamantly refused to refund his buy. He finally needed to file s chargeback together with his financial institution as a substitute.

Not one of the above is to say that Amazon can’t be trusted or that it doesn’t ship precisely what you order within the overwhelming majority of instances. The corporate nonetheless additionally has a robust repute for being very versatile about refunds.

Nonetheless, if you happen to’re shopping for dear digital camera gear by the digital mega-retailer, at all times you should definitely do your due diligence on documenting every part and selecting your Amazon sellers rigorously.